Question 1

How do I book a cargo truck with FleetCargex?

Accepted Answer

To book a cargo truck, log in to your dashboard, enter your pickup and dropoff locations, select the vehicle class that fits your cargo size, view the upfront fare calculation, and confirm your request. Our system will immediately allocate a nearby verified driver partner.

Question 2

What vehicle payload capacities are available?

Accepted Answer

We offer three main vehicle categories: Mini Trucks (Tata Ace, 850 kg payload capacity), Bolero Pickup Trucks (1.5 ton payload capacity), and Flatbed Tow Trucks (3.0 ton capacity for vehicle breakdown recovery and machinery transport).

Question 3

Are the driver partners verified?

Accepted Answer

Yes, security and compliance are our top priorities. Every transporter must pass document compliance verification audits, including driver license authenticity and vehicle registration certificate (RC) validation, before being allowed onto the platform.

Question 4

How does the OTP verification work?

Accepted Answer

To secure your cargo during transit, FleetCargex uses a double handshake OTP verification system. You will receive a Pickup OTP and a Dropoff OTP. Share these codes verbally with the driver at the pickup and delivery points to authorize and complete the trip.

Question 5

How is the booking fare calculated?

Accepted Answer

Our pricing model is completely transparent and calculated dynamically using GPS route distance. You see a clear base fare and per-kilometer rate upfront before confirming your booking. Surcharges for tolls or state taxes are calculated dynamically during the trip.

Go anywhere with FleetCargex

Focused on safety, wherever you go

Real-time tracking

Transparent pricing

Verified drivers

Frequently Asked Questions